Refund and Exchange Policies

Refund & Return Policy – 001

At 001, every garment is developed with precision, intention, and restraint. From textile selection to final inspection, each piece passes through a controlled production process designed to uphold the standard we stand behind.

Our collections are produced in limited quantities to preserve quality and integrity. For this reason, all purchases made through 001 are considered final sale. Once an order has been confirmed and processed, it cannot be canceled, returned, or refunded.

We encourage clients to review product specifications carefully — including size, measurements, color, and fit guidance — prior to completing their purchase.

If There Is an Issue with Your Order

While our quality control standards are rigorous, we understand that rare issues may occur during transit or handling.

If your order arrives damaged, defective, or incorrect, please contact our support team within 48 hours of delivery at:

+971 56 888 1015

001clothingllc@gmail.com

Please include:

  • Your order number

  • Clear photographs of the item and outer packaging

  • A brief description of the concern

Each case will be reviewed carefully and addressed with discretion.

Although we do not process refunds or standard returns, verified cases may qualify for one of the following resolutions at the sole discretion of 001:

  • A replacement item (subject to availability)

  • Store credit

  • A private client voucher for future use

At 001, we value long-term relationships over transactions. Our commitment is to ensure that every interaction reflects the same level of consideration and discipline that defines our garments.

Originality. Precision. Integrity.